Terms of Use

1. Introduction

1.1. The Singapore Tourism Board (“STB”) maintains this website for the convenience of the public. By accessing and using this website and/or any content, services, features or tools made available by this website, you unconditionally agree to be bound by these terms of use, which may be updated and amended from time to time at STB’s sole and absolute discretion (these “Terms of Use”). All changes will be posted on this website and your use of this website after such changes have been posted will constitute your agreement to the modified Terms of Use. You should therefore read the Terms of Use carefully each time you visit this website. In these Terms of Use, the term “this website” means the IAMS login page and password reset page.

1.2. If you are using this website on behalf of any entity, you accept these terms on behalf of such entity and warrant that you are authorised to do so. All references in these Terms of Use to “you” or wording of similar meaning shall refer to the entity on whose behalf you have accepted these Terms of Use.

2. Age Restrictions

2.1. Except as stated in this Clause 2, you must be 16 years of age or older to use this website and/or to register for a User Account, and you warrant that you satisfy this age requirement and are lawfully able to accept these Terms of Use.

3. Ownership of Website

3.1. This website is owned and operated by STB. All content displayed or made available on this website, including, without limitation, all text, data, graphics, images, illustrations, sounds, multimedia works, photographs and videos (the “Content”), is owned by, licensed to or controlled by STB and is protected by copyright, moral rights, trademark and other laws and/or international treaties for the protection of intellectual property.

3.2. Use of the Content is expressly prohibited except in accordance with these Terms of Use. Any contravention of these Terms of Use may result in severe civil and criminal penalties.

3.3. All software, including, without limitation, API, widgets, plug-ins and tools, and accompanying documentation made available on or from this website (collectively the “Software Tools”) and the source and object codes, format, directories, queries, algorithms, structure and organisation of such Software Tools are proprietary to STB and/or its suppliers. Ownership of intellectual property rights in and to the Software Tools is retained by STB and its suppliers and you only have a non-exclusive licence to use the same. The use of any such Software Tools may be subject to a licence granted by STB or the relevant copyright owner(s) which you are required to read and comply with.

3.4. The design and layout of this website are protected by intellectual property and other laws and shall not be copied, imitated or used in whole or in part without the prior written permission of STB or the respective rights owners.

3.5. All rights not expressly granted under these Terms of Use are reserved by STB and its licensors.

4. Symbols and Marks

4.1. A depiction of the Merlion symbol and STB’s corporate logo (the “Symbols”), are protected by the Singapore Tourism Board Act (Chapter 305B), and any unauthorised use of the Symbols or representations closely resembling them are offences which may be punishable under the law.

4.2. Other marks, logos or branding of STB used on this website (the “Marks”) may be registered trademarks of STB. Other product and company names mentioned herein may also be the registered trademarks of their respective owners.

4.3. STB’s name, the Symbols, Marks and other marks and names displayed or used on this website may not be copied, imitated or used in whole or in part without the prior written permission of STB or the respective rights owners. STB and/or the relevant proprietors will not hesitate to take action against any unauthorised usage of STB’s name, the Symbols, Marks and other marks and names referred to herein.

5. Use of the Website

5.1. You shall not do or permit any other party to do any of the following in respect of this website:

(a) Download, copy, modify, host, stream, sublicense, or resell any or all of this website or Content except as otherwise expressly allowed in these Terms of Use.

(b) Use any data mining, robots or data gathering, data monitoring or data extraction methods or otherwise take any action that imposes a disproportionately large or unreasonable load on STB’s servers.

(c) Reverse engineer any part of this website or Content.

(d) Manipulate or otherwise display this website or any Content by using framing or similar navigational technology.

(e) Attempt to disable, impair, or destroy this website or Content or submit, upload or transmit any content which contains any virus or other malicious, destructive or corrupting code, programme or macro.

(f) Register, subscribe, unsubscribe, or attempt to register, subscribe, or unsubscribe yourself or any party for any Content or other product or service offered on this website if you are not expressly eligible or authorized by such party to do so.

(g) Remove, impair, bypass, circumvent, disable or otherwise interfere with any feature, access or use restrictions or security features of this website or any resources, services or networks connected to or accessible through this website.

(h) Enable or allow others to use your User Account or Registration Data (defined in Clause 6) or access, log in, or use any User Account that does not belong to you or that you are not authorised to access, log in or use.

(i) Impersonate any party or otherwise misrepresent your affiliation with or authorisation by any party.

(j) Access or attempt to access User Accounts, Registration Data, this website or Content by any means other than the interfaces or Software Tools provided or authorized by STB.

(k) Violate or attempt to violate any applicable law, third party rights (including, without limitation, intellectual property rights, moral rights and right to privacy) or industry codes

6. User Account

6.1. If you apply for a user account (the “User Account”), you agree to: (a) provide accurate, current and complete information about you as may be required by STB (the "Registration Data"); (b) maintain and promptly update the Registration Data to keep it accurate, current and complete; (c) be solely responsible for maintaining the security of your account information; (d) accept responsibility for any and all activities that occur under your User Account; and (e) only obtain and maintain one User Account per individual. STB is entitled to treat all activities that occur under your User Account as having been conducted with your knowledge and authority.

6.2. STB reserves the right, without prior notice and without liability to any party, to reject your application for a User Account without having to provide you with any reason for such rejection, and/or to limit, suspend, deactivate or terminate your User Account or any of your rights as a User Account holder if you are in breach of these Terms of Use or otherwise in STB’s sole and absolute discretion at any time and without assigning any reason.

6.3. You are responsible for the confidentiality and security of your User Account details, including your login and password. You must notify us immediately if you know or suspect the confidentiality of your User Account has been compromised or accessed without your permission. STB is under no obligation and is not able to verify the identity of the person using the User Account, authenticity of any transaction and activity conducted through the Account and shall not be held responsible or liable in any way whatsoever for loss or damage arising out of or in connection with unauthorised use of your User Account.

7. Disclaimer

7.1. STB provides this website, the Content and the Software Tools on an “as is, where is” and “as available” basis without warranty of any kind whatsoever. To the fullest extent permitted by law, STB hereby disclaims any and all warranties, express or implied, including, without limitation, any warranties of accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability, quality, and fitness for any particular purpose of the Content or Software Tools and any warranties that this website or the Content or Software Tools will be constantly available, uninterrupted, secure, free of viruses, worms, defects, trojan horses, malware and other malicious, destructive or corrupting code, programme or macro, free or errors or defects or that any errors or defects will be corrected. STB shall not be responsible or liable for any error, delay, or interruption in the operation or performance of this website or any Software Tools. STB does not guarantee that this website or any Content or Software Tools will operate or function on or with any electronic device(s) or operating system. Your use of this website, the Content and the Software Tools is voluntary and is wholly at your own risk.

7.2. Any reference made in this website (including by way of hyperlinking) to any entities or individuals, or to their services or products, is not an endorsement, sponsorship or recommendation thereof nor should it be construed as such. It is recommended that you verify any information in the Content with the relevant supplier before you rely on such information.

7.3. In no event shall STB be liable for any loss or damage of any kind, howsoever caused, even if STB has been advised of the possibility of such loss or damage, including, without limitation, direct, indirect, incidental, special or consequential loss or damage, loss of use, loss of data, loss of goodwill or loss of profits, whether in an action of contract, negligence, tortious action or any other theory of liability, arising (whether directly or indirectly) from (a) the use of this website, User Account, Registration Data or any Content or Software Tool by any party; (b) the unavailability, delay or failure in operation or performance of this website, User Account or any Content or Software Tool; (c) any errors, omissions, obscenities, or infringing, offensive, unlawful or defamatory information and material in the Content; or (d) any other party’s violation of these Terms of Use.7.4. To the fullest extent permitted by law, the STB’s total liability in any matter arising out of or related to these Terms of Use is limited to Singapore Dollars Fifty (S$50) only. This limitation will apply even if STB has been advised of the possibility of the liability exceeding the amount and notwithstanding any failure of essential purpose of any limited remedy.

8. Indemnity

8.1. You agree to indemnify, defend and hold harmless STB and its licensees from and against any and all loss, damage, costs, expenses, liabilities and claims arising out of or in connection with the the use of this website, User Account, Registration Data or any Content or Software Tool, your violation of these Terms of Use, or your breach of any warranty under these Terms of Use or any claim by a third party that any of the Content submitted by you or intellectual property used or introduced by you infringes any copyright, trademarks, intellectual property or other rights of a third party.

9. STB's Rights

9.1. STB reserves the right to modify, revise, amend or supplement these Terms of Use or any part thereof from time to time at its sole and absolute discretion without prior notice. Your continued use of this website and any Content and/or Software Tools signifies your acceptance of the latest version of the Terms of Use in force at the time of your use.

9.2. STB reserves the right to suspend or cease operation of this website in whole or in part, to modify, withdraw or discontinue any functionality of this website or any Software Tool, to adjust the scope of Software Tools available to you, and to deny or restrict or revoke access to this website or Software Tool, or any part thereof, to any particular person or persons, or to block access from a particular Internet address to this website at any time, at its sole and absolute discretion without prior notice and without liability to any party, without assigning any reason.

10. Privacy Statement

10.1. STB’s privacy statement shall apply to all services, technology and applications available on this website. By using and accessing the services, technology and applications, you hereby agree to be bound by STB’s privacy statement.

11. Governing Law

11.1. This website (excluding third-party linked sites, third party content and Software Tools) is operated by the STB from its offices within Singapore and elsewhere around the world. It can be accessed from all countries around the world where the technology permits. However, by accessing this website, you agree that all access and use of this website and the Terms of Use shall be governed by, and construed in accordance with, the laws of the Republic of Singapore. You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.

12. No Assignment

12.1. All rights and licences granted to you under these Terms of Use are personal to you and are binding upon your heirs, executors and legal representatives, as the case may be. You may not assign any such rights and licences or transfer or delegate any obligations imposed by these Terms of Use without STB’s prior written consent. STB may assign or transfer its rights and obligations under these Terms of Use to any other party without your consent at any time without prior notice.

13. Injunctive Relief

13.1. You acknowledge that a violation or attempted violation of any of these Terms of Use will cause STB irreparable damage, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that STB shall be entitled as a matter of right to an injunction (including a temporary injunction) issued by any court of competent jurisdiction, restraining any violation or attempted violation of these Terms of Use by you or your agents as well as recover from you any and all costs and expenses sustained or incurred by STB in obtaining such an injunction, including, without limitation, all legal fees and expenses.

14. General

14.1. These Terms of Use constitute the entire agreement between you and STB and supercede any prior agreements.

14.2. No amendment of these Terms of Use by you shall be binding unless it was made in writing and signed by you and STB.

14.3. STB’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.

14.4. The invalidity, illegality or unenforceability of any part of these Terms of Use shall not affect the validity, legality and enforceability of the other parts of these Terms of Use.

14.5. Nothing in this agreement creates a joint venture, partnership, relationship of employment or agency between you and STB. You do not have authority to contract on behalf of or bind STB.

14.6. The rights and remedies under these Terms of Use are cumulative and not exclusive of any other right or remedy provided by law or equity.

14.7. The provisions of these Terms of Use shall enure to the benefit of STB’s successors and assigns and they shall have the right to enforce these Terms of Use. No other third party shall have any right to enforce any of these provisions under the Contracts (Right of Third Party) Act (Chapter 53B) or any other theory of law.

14.8. The headings used in these Terms of Use are included for convenience only and will not limit or otherwise affect the provisions herein.